The People YOU Communicate With
Are Never Far Away From Their Mobile Device...
We are seeing some remarkable changes in how people view the Internet from online shopping, simply browsing as a whole. In past years, physical stores were full of people swarming to grab the lowest deals, but in recent years, we’ve seen tides change as people now turn to their mobile devices...even for the smallest products and services people look online FIRST.
CHANGE IS IN THE AIR...ARE YOU PREPARING YOUR BUSINESS?
Some Frequently Asked Questions and Answers
Why should I consider developing a mobile app for my business or organization?
The benefits of having a customized mobile app can be infinite and as unique as your individual business, however there are some standard benefits that can typically be enjoyed by most entities. The good thing is that it’s not difficult to figure out….just add up all of the ways you are currently marketing your business or promoting your organization and consider a mobile app as an enhancement to that entire process. If you are already receiving measurable benefits from your current efforts, then you can expect that success to increase significantly by adding the power of a mobile app to your tool box. That’s why we invite you to take advantage of our complimentary consultation services. We help you explore your options and make the best choices for your business goals.
Can you show me an example of your work for a Web site or mobile app?
Because each client is different and each business unique, we ask you to contact us and we will show you examples related to your specific business needs. To view current work for our clients, partners and affiliates, please visit our Services Section.. or our App Solutions Section .....For Testimonials from our clients please follow this link.
When your app is complete and live, you will have access to a back-office editing dashboard that is password protected and allows you to review all elements of your app.
How will people find out about my site or my mobile app?
We will help you develop a promotion plan for your entire business presence. The promotion plan is usually a part of the PDP (Project Definition Plan) The PDP for each Client is unique. Additionally for no fee DPE will post your site and app links in the DonPaul Business Directory This will give your new Web presence and App immediate exposure to a broader audience. We also strongly recommend that our clients subscribe to officeVP, which is a great email marketing system. DPE only supports oVP, however you may use/integrate any marketing strategy that you desire.
Will I be able to take care of my own site and my own mobile app?
Your site will be built on a DIY (Do-It-Yourself) platform. So you may wonder why you can't Do-It-Yourself...right? Well in truth you can, however there are lot's of little things you may miss doing just right, that may affect the proper working of your Web presence or your app. If you have ever heard the saying "You never get a second chance to make a first impression..." that is definitely the case with your Web presence and your app. Your site will be much easier to maintain if it has been set-up by a professional. You will be intricately involved in the planning and preparation process, without experiencing the time and attention required to conduct a successful launch.
Will I get training on how to use my site or mobile apps?
All of your DIY services will come with video libraries for training, plus we (DPE) provides up to 10 custom videos and an hour of Live training on-line (SKYPE) training at no fee. Most of this is done within the first 30-days of the site or mobile App launch.
Can I get Up-Front Pricing?
After your complementary consultation, if you decide to move forward, you will receive a PDP. In your PDP you will find detailed prices all products and services.
If you decide to sign-up for an oVP marketing account you can find email, database management account prices on-line. With DonPaul Enterprises you will receive the benefits of our end-to-end service provisioning. We always give you valuable added services. Like What?? Custom Graphics. Custom Training Video Training, Complementary research and development. We understand that Each CLIENT has different needs. We will carefully outline all requirements and quote you a fair price. At no time will you be charged by DPE for services that you have not fully agreed upon in writing.
Can I Change the Splash Page in my app?
The Splash Page is the first page that appears in the app ...before the menu page. the image can be changed, however the app will need to be republished and Apple charges a fee for republication. The fee will be passed on to you, plus service fees.
The fee is $100 for an unscheduled request to change the splash page.. If your app requires republication as a part of normal aging or other grade requirements the fee may be lower or higher. All fees are discussed with the client before any action is taken.
Exactly what's covered in my monthly hosting fee?
Similar to a Web site, your Mobile App requires a server to store data. Your hosting fee pays for that data storage plus:
- Upgrades (Note: Some upgrades are not free because they require republishing and Apple charges a fee for republishing)
- Support ( Email support is responded to within 24 hours often within minutes)
- Training ( for you or your staff - up to 10 custom videos and an hour of Live training on-line (SKYPE) training)
- Marketing and Promotion Tips
- Note: officeVP clients receive additional support and training for 90-days
My app was REJECTED! Now what?
Don't worry! When an app is rejected, you will receive a notice of the exact reason(s). If you (the client) did not cause the rejection by making changes in the app., then DonPaul Enterprises (DPE) will work with the reviewers to fix any issues and the app will be resubmitted at no cost to you (the client) When an app is rejected it goes back to the beginning of the “wait” cycle. That is why we (DPE) makes ever attempt to get the app to pass the publication process the first time.